Do you require 100% advance payment to rent a car on your website?

100 percent is paid only when the car is picked up on the spot.

What documents will I need to pick up my car?

When picking up the car you will need: Passport, Driving licence or International Driving licence. You should be more than 21 years old and having more then 1 year experience of driving

Do I need an International Driving Permit?

It's not necessary having international driving licence, but it's necessary that the basic data on the driver's license, as well as the driver category, be legible in Latin.

What is the right way to pick up a car?

To pick up your car, you must have the originals of all necessary documents. Read the agreement carefully before signing, check that the car acceptance certificate includes all the damages of the car and the level of fuel in the tank. Just in case, take pictures of the car (pay special attention to the parts that have damages/scratches/chipping).

Will I need cash or a card when picking up the car?

Payment can be made in cash, and when paying by card, a bank commission of 3.5% will be added to the full payment.

Can I pick up a car in one city and return it in another one?

Of course, you can pick up a car in one city and return it in another one. You can select different pick-up and drop-off cities in the search bar on our website on the main page.

We ordered a car with a child car seat. Will it be there for sure?

If you included this equipment in the order and the information is shown on your voucher, there will be a child seat in the car for sure.

Can I add a second driver to the agreement?

Yes, sure. You can add the "Additional Driver" service to your order.

Are there any mileage limits?

You can see the mileage limit on each vehicle's page in the specifications section. As a rule, up to 1500km is free, 1500+ km - for a fee.

Do I need to have my route approved in advance?

No, you don’t need to have your route approved but you can only travel on public roads in the country. Please note that in some regions, it is forbidden to drive on some roads/territories. When picking up the car, you can discuss the route of your trip with the rental agent who will tell you about the state of the roads and the best routes in the regions that you intend to visit.

What if something happens to the car while traveling?

In case of force majeure, please call us (the phone number is on your voucher) and contact us in our support chat. We will help you with any issues

Will I get the car I booked?

Yes, the main principle of our work is that you should get the car you booked.

How can I change my booking?

To change your order details, please contact us at our whatsapp or telegram. Our customer support specialists will make changes to your order and send you the correct voucher.

With how much fuel should I return the car?

You are picking up the car with full tank and you must return it with the same level of fuel. If the level of fuel is lower, you pay the difference.